The Beautiful Hilton Garden Inn in Albany Georgia

Years ago I had the great pleasure of spending a week in Albany Georgia and totally fell in-love with the area. There are a ton of things to see and do in that area that I would need to vacation there at least a month to do them all. Several years have passed since our visit but we are hoping to return some day soon.

Anyway, for those of you who may be planning a trip to Albany Georgia, I wanted to share this information with all of you about the beautiful Hilton Garden Inn. When looking for affordable lodging, this is one place you will want to consider. Here is the information.

Hilton Garden Inn Albany Georgia Recognized as one of the “Best of the Best” in North America

Hilton Corporation has recently recognized the Hilton Garden Inn in Albany Georgia as one of its best performing hotels in North America for overall Product Quality, Service and Loyalty. In May this year, the hotel received its second consecutive Outstanding QA by Hilton’s Corporate Quality Assurance Department. The hotel now ranks in the Top 100 hotels out of 560 Hilton Garden Inns in North America in TQI – Total Quality Index.

“It’s quite a feat to get one Outstanding Quality Assurance rating now and then from Hilton, but achieving two in a row speaks volumes of the staffs commitment to service, cleanliness and product quality. I can’t be more proud of this team and the accomplishments they’ve achieved over the past year,” said Greg Winey, President and Principal of NorthPointe Hospitality Management, LLC. “We took over the management of this hotel in October 20012 and it’s been an incredible journey with the associates. It was a matter of believing in themselves; I think the staff just needed some encouragement, training, support and incentives to drive performance,” continued Winey.

Shelia Bartow, Front Office Manager believes the million-dollar renovation the hotel underwent last year is paying off, especially in the eyes of the hotel guests.

“We’ve worked hard to get where we are today and it’s been extremely rewarding to see our results with great Guest Service Scores,” said Bartow.

“Our goal now is to get in the Top 50 and stay there,” said Vickie Thomas, Executive Housekeeper. “We know an immaculate hotel will keep our guest coming back.”

“We’ve cracked the Top 50 in North America a handful of times, and it takes complete and total commitment from the entire team every day to stay in that elite group. That’s the goal in our sites today,” Winey said.

The Hilton Garden Inn is a full service, convention hotel with 122 rooms and over 13,0000 sq. ft. of meeting and convention space – the largest hotel conference space in Albany. The meeting space includes a 6,500 square foot ballroom that provides meeting and full catering facilities for groups from 10 to 800 people. For information or reservations, call 229-878-4861 or visit online at www.albany.gardeninn.com.